Privacy Policy

1) Introduction

This Privacy Policy explains how we collect, use, store, and protect information when you use RSR Finance - Loan Management System (LMS), including both the web-based LMS platform ("Web LMS") and the Android mobile application ("LMS App").

By using our services, you agree to the collection and use of information in accordance with this policy.

2) Information We Collect

We collect only the information necessary to provide and secure the service.

2.1 Personal & Business Information

• Name
• Mobile number
• Email address
• Company / branch / organisational details (as applicable)
• Authentication information (securely processed using industry-standard encryption; passwords are never stored in plain text)

2.2 App Usage & Technical Information

• Login/session status (to keep you signed in securely)
• Basic usage events (e.g., screens/modules accessed) to improve performance and reliability
• Limited device-related technical information (such as Android OS version and app crash logs), strictly for stability, security, and debugging

3) How We Use Your Information

We use collected information strictly for:

• User authentication and access control
• Providing LMS features available within the Web LMS and/or LMS App
• Internal business operations (e.g., audit, monitoring, and support)
• Improving system performance, reliability, and security
• Displaying relevant advertisements through Google AdSense (on public pages only)
• Website analytics and performance monitoring via Google Analytics

4) Cookies Policy

Our website uses cookies to enhance your browsing experience and to serve relevant advertisements. Cookies are small text files placed on your device when you visit our website.

You can control or disable cookies through your browser settings. However, disabling cookies may affect the functionality of certain parts of our website.

5) Google AdSense & Third-Party Advertising

We use Google AdSense to display advertisements on our public website. Google AdSense is a third-party advertising service provided by Google LLC.

• Google AdSense may use cookies and web beacons to collect data about your visits to our site and other sites in order to serve relevant advertisements.
• Google's use of the DoubleClick cookie enables it and its partners to serve ads based on your visit to our site and/or other sites on the Internet.
• We do not control the cookies used by Google AdSense — these are governed by Google's Privacy Policy.
• Advertisements served by Google AdSense are clearly labelled as "Advertisement" or "Ad".
• AdSense advertisements appear only on public-facing pages of our website — not inside the LMS application.
• To opt out of personalised ads, visit Google Ads Settings or AboutAds.info.

6) Google Analytics

We use Google Analytics (provided by Google LLC) to collect anonymous data about how visitors use our website. This helps us understand traffic patterns and improve our content and services.

• Google Analytics collects data such as pages visited, time on site, browser type, and approximate geographic location (country/region level only).
• This data is aggregated and does not identify individual users.
• We do not share Google Analytics data with any third party.
• You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

7) Trial Registration & Payments

• Trial registration is available only through the Web LMS.
• The LMS App does not process payments, subscriptions, or in-app purchases.
• All subscriptions, payments, invoicing, and administrative actions are handled exclusively on the web platform.
• Payment processing is facilitated through Razorpay, an authorised third-party payment gateway, strictly for software subscription billing.

8) App Functionality Scope

The LMS App is a companion application and may provide limited functionality such as:

• User authentication and access validation
• Trial registration redirection to the Web LMS
• Viewing limited, non-administrative information (where applicable)

All advanced configuration, financial processing, reporting, and administrative controls are available only on the Web LMS.

9) Data Sharing

We do not sell, rent, or trade personal information. We may share information only:

• When required by law, regulation, or legal process
• When necessary to protect the security, integrity, or rights of our systems, users, or the public
• With Google LLC for analytics and advertising purposes as described in sections 5 and 6 above
• With Razorpay for payment processing purposes only

10) Data Security

We take reasonable technical and organisational measures to protect data, including:

• Secure API communication (HTTPS/SSL)
• Role-based access control
• Restricted access and secure credential handling

Despite best efforts, no system can guarantee 100% security. Users should also take appropriate precautions to protect their accounts and devices.

11) Data Retention

We retain information only as long as necessary to provide the service, meet legal or operational requirements, resolve disputes, and enforce our agreements.

12) Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal data from minors.

13) User Responsibilities

• Maintain the confidentiality of login credentials
• Use the system only for authorised and lawful purposes
• Notify us promptly if you suspect unauthorised access to your account

14) Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the service implies acceptance of the updated policy.

15) Contact Us

If you have any questions about this Privacy Policy, you may contact us:

• Email: support@rsrfintech.com
• Website: https://www.rsrfintech.com
• Phone: +91-9932183649

---

Important Usage & Compliance Disclosure

RSR Fintech is a software-as-a-service (SaaS) provider offering a Loan Management System (LMS) strictly as a technology platform.

• RSR Fintech is not a bank, NBFC, financial institution, lender, or credit provider.
• We do not provide loans, collect repayments, charge interest, or handle customer funds.
• All lending, repayment, interest calculation, and collection activities are solely managed by the customer using their own independent processes.
• The LMS functions only as a recording, reporting, and workflow management software.
• Access to the LMS App is restricted to authorized users only and is not open for public consumer access.
• The LMS App does not offer, approve, or process loan applications from end users.
• This application is not a consumer-facing financial service.

Payments & Subscription Usage

• Online payments collected via our website are only for LMS subscription and software licensing.
• No payment collected through RSR Fintech represents loan disbursement, EMI, interest, or recovery.
• Payment processing is facilitated through Razorpay strictly for software subscription billing.

Refund Reference

Refunds, trial cancellations, and subscription terms are governed by our Refund & Cancellation Policy.

Google Play Disclosure

This app does not facilitate digital payments, subscriptions, or financial transactions through Google Play. All business transactions (including trial activation, subscriptions, and payments) are handled outside the app via the official web platform.

The LMS App is intended solely for authorized organizational use, requires valid login credentials, and is not meant for general public access or consumer loan applications.

Back to Home